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• Marketing email sending is suspended

  What are bounces? Bounces occur when an email can't be delivered to an email address. Types of bounces Recruitly recognizes two types of bounces, and we handle them differently. Hard bounces: HarPopular

• Marketing module activation checklist

  1. Verify Email Senders Ensure you have added and verified marketing sender emails https://secure.recruitly.io/marketing/sender 2. Set-up Domain Auth Follow the instructions on the screen for DKIM setup https://secure.recruitly.io/marketing/campaign/setup 3. Sign-up for Email List Cleaning Service Signup with NeverbPopular

• Best practices for email deliverability

  Consider the following best practices for a healthy email deliverability Manage the inactive users on your email list. A high number of inactive users – subscribers who haven't opened or clicked on your emails in a certain period, such as six months or more – can hurt your email deliverability. With numerous inactive users, showing high engagement with subscribers is tough. HavPopular

• New Email Template builder

  Recruitly's new template editor will allow you to create beautiful email templates in minutes and keep up your branding. Go to new > Select the template Give the name to the template and design it accordingly to your use case. ** OSome readers

• Email sender verification

  The marketing module in Recruitly can be used to send out campaigns to candidates, contacts or leads. The sender verification process is in place to help block spam. To protect your sender reputation and improve email deliverability, you should send all your messages from verified email addresses. This is how you verify a sender in Recruitly Click on the Senders module under Marketing ![](https://storage.crisp.chat/users/helpdesk/website/5ddb007049f27800/screenshot-securerecruiSome readers

• Why do you need a dedicated IP?

  A dedicated IP address allows the sender to take full control of emails sent from their IP address. A shared IP address means other senders mailing campaigns utilise the same IP address. Dedicated IP is extremely important because one of the major factors in determining what emails get blocked or marked as spam by mailbox providers is the reputation of the IP address sending it. **Some readers

• What is Email Reputation?

  Email or Sender reputation is the measurement of your email sending practices and how closely you follow the standards established by the Internet service providers. It is not possible to improve your Email Reputation overnight. As a sender, you’ll gradually acquire a reputation as you send messages over time. A good reputation has a great impact on the effectiveness of your marketing efforts. A bad reputation does the exact opposite and may prevent your emails from reaching your audienSome readers

• How to create a new sender?

  How to create a new sender? Go to Marketing > Senders> New sender (or) Navigate directly here https://secure.recruitly.io/marketing/sender **Update details ** ![](https://storage.crisp.chat/users/helpdesk/website/5ddb007049f27800/image_Some readers

• How to setup CNAME records for DKIM

  What is DKIM? DomainKeys Identified Mail (DKIM) is a standard that allows senders to sign their email messages with a cryptographic key. Email providers then use these signatures to verify that the messages weren't modified by a third party while in transit. An email message that is sent using DKIM includes a DKIM-Signature header field that contains a cryptographically signed representation of the message. A provider that receives the message can use a public key, which is published in theSome readers

• Where can I track campaign health?

  E-mail campaign health can be checked in the Marketing module within Recruitly. Please do the following steps : Click on the first option “Campaigns” of the Marketing module. The following will be displayed where you can check the status of all your campaigns. ![](https://storage.crisp.chat/users/helpdesk/website/5ddb007049f27800/screenshot-securerecruitlyio-2_1Few readers

• Ways of adding a candidate/contact to a marketing list

  Adding candidate/contact to a marketing list There are 3 ways of adding candidate/contact to a marketing list Through the Lists section of the Marketing Module. Through Bulk Actions List View Through the Lists section of the Marketing Module Go to the Lists section of the Marketing Module. Click on "New Marketing List". Fill the name and description and clFew readers

• Ways of creating a Marketing List

  How to create a Marketing List There are 2 ways to create Marketing Lists Through Lists section in the Marketing Module. Through the +New button. Through Lists section in the Marketing Module Go to the Lists section of the Marketing Module. Click on "New Marketing List". Fill the name and description and click on save. ![](https://storage.crisp.chat/users/helpdFew readers