Category / Section
How to ensure Email Conversations with a Company is shown on the Opportunity record?
Published:
Sometimes, the email of the contact and opportunity are different. You can ensure that email conversations with a company is shown on the Opportunity record by following the steps outlined below:
-
Click on your profile and select "System Configuration"
Or, click here:
-
Under "System Settings," click on "Toggle Features"
-
Scroll to the option that reads "Show Contact Linked Activity on Company" and "Show Company Linked Activity on Opportunity" are ensure that these options are toggled ON.