Full Data Export

Full Data Export

Overview

The Full Data Export feature allows you to securely download all your data from the platform in a structured format. This ensures you have complete access to your records, including candidates, attachments, and CVs.

Important Prerequisite

Before requesting a full data export, please ensure that:

• All pending invoices are cleared

Requests will only be processed once there are no outstanding payments on your account.

How It Works

Once your export request is processed, you will receive a secure download link. This link will provide access to a master CSV file.

Inside this CSV file, you will find three separate links, each containing different parts of your data:

1. Data Files (CSV)

This link contains your structured data, organised into multiple CSV files. Each file represents a specific data type within the platform:

• Attachments.csv – Metadata for uploaded attachments
• Audit_Logs.csv – System activity and change history
• Candidates.csv – Candidate records and details
• Companies.csv – Client/company information
• Contacts.csv – Contact records associated with companies
• Folder_Records.csv – Folder and organisational structure data
• Job_Pipelines.csv – Pipeline stages and recruitment workflows
• Jobs.csv – Job postings and related information
• Tasks.csv – Tasks and activity tracking
• Users.csv – User accounts and team member details

2. Attachments

This link includes all uploaded files associated with your records, such as:

• Candidate documents
• Files attached to jobs or notes

3. Internal CVs

This link contains all CVs uploaded by your team within the platform, including:

• Original CVs uploaded for candidates
• CV files stored and managed internally

Steps to Access Your Data

1. Request a full data export from the support team or relevant settings page
2. Ensure all pending invoices are paid
3. Wait for the export to be processed
4. Receive the download link via email
5. Download the master CSV file
6. Open the CSV file and access the three included links
7. Download your data from each link as needed

Notes

• The download link will expire after 7 days for security reasons
• Large datasets may take time to download depending on file size
• Ensure you store the data securely after downloading